The Terms and Conditions set forth below comprise the agreement (“Agreement“) between you ("Customer") and Trusted Tint, LLC. (“Trusted Tint“), a Florida LLC, governing your use of our mobile tinting service (the “Service“) which is available through https://trustedtint.com (the “Site“).
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GENERAL
Trusted Tint reserves the right to refuse service to anyone.

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FLORIDA TINT LAW

• Cars - Front Side Windows: 28% or greater.

• Cars- Rear Side Windows: 15% or greater

• Cars - Rear Window: 15% or greater.

• SUV/Truck/Van - 28% or greater.

• SUV/Truck/Van- Rear Side Windows: 6% or greater

• SUV/Truck/Van - Rear Window: 6% or greater.

• Front Windshield: 28% or greater to the AS1 line or clear film.

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Exemptions to the window tint restrictions:

Law Enforcement - Vehicles that are maintained by a law enforcement agency and used for law enforcement purposes.

Medical Exemption - Used by persons for medical reasons.

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MANUFACTURERS WARRANTY
All materials are installed per the customer or authorized representatives request. All manufacturers warranties are offered through the window film manufacturer of the product the customer requested. For warranty information you must visit the window film manufacturers website for information, warranty coverages, and registration details. Damage done to the film by the customer or any third party is not a manufacturers warranty issue and will not be covered as such by the manufacturer. Trusted Tint is not liable for services that are contracted out to other facilities for work to be performed. 

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NO FAULT WARRANTY

Trusted Tint offers a No Fault Warranty option to customers for an additional cost, which provides coverage for damages resulting from normal wear and tear of the window film throughout its lifespan. This coverage includes scenarios such as re-tinting after glass replacement, as well as damages like nicks, scratches, tears, or other wear not covered under the manufacturer's warranty. Please note that the No Fault Warranty is non-transferable and applicable solely to the original purchaser. It operates independently from any manufacturer-backed warranties; therefore, issues covered by the manufacturer's warranty do not fall under the No Fault Warranty. It's important to understand that warranties remain valid only while our business remains active and operational. 

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ESTIMATES
Estimates are good faith estimates and are based on the current information Trusted Tint has at the time the estimates are given. Please note that estimates are subject to change at any time due to factors such as material cost changes, vehicle condition, and labor time.

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INSTALLATIONS

It cannot be guaranteed that a tint application will be 100% free of particles (dust, dirt, fibers, hair, etc.) even though all tint is carefully applied. This is because static and floating particles cannot be avoided, whether indoors or outdoors. We make every effort to make the window film installation as clean and seamless as possible. However, there may certain surfaces that window film will not adhere to such as; plastic, rubber, dot matrix, etc. and customers are not advised to install on such areas. If the customer requests that these areas be installed we are not responsible for the material not sticking or adhering to those surfaces and the manufacturer will not warranty such items. By accepting the product or vehicle you are accepting the job as complete and that the performance is satisfactory. You are responsible for inspecting the product and or vehicle upon receipt.

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While we make every effort to get the film as close to the edges as we can, when window film is installed there may be slight gaps. This allows for the water that is used during the installation to be squeegeed out. This also ensures that the edges are not raised up by contact with the frame margin, dot matrix or other moldings, etc. Contact with the frame, dot matrix or moldings can lead to peeling of the film. A "light" gap may also exist due to the type of glass or windows that the film is installed on, which we are not responsible for.

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INTERIOR FINISHES AND COMPONENTS

During the cleaning and installation process of the window film, a significant amount of soapy water solution is utilized. Door panels, upholstery, dashboards, windshields, headliners, carpets, electronics, and other vehicle components may become wet, saturated or temporarily stained. Typically, gentle heat and a appropriate cleaner can be used to remove any noticeable streaks or stains from interior finishes. Trusted Tint is not responsible for any damages or conditions listed above as a result of using soapy water or adhesive removing products during the installation or removal process of the window film. Door panel covers and towels are used on most vehicles that allow for their use to mitigate any water transfer but are not guaranteed to prevent water from passing around or through them. The customer agrees and understands the potential risks associated with window film installation and removal and assumes all risks associated with the installation and or removal process.

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LIFTED AND COMMERICAL VEHICLES

Any SUV/Truck with a lift kit installed or large commercial vehicle may be subject to a $40 fee due to the added complexity during the preparation and installation of the window film. 

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MOBILE SERVICE

Trusted Tint is a mobile based window tint installation company that provides the convenience of window film installation at the customers site. The customers site must have an enclosed / covered work area that provides all doors and hatches to open freely so that the work can be performed. The customers site must also include a power outlet source within 50 feet from the work area. The mobile installation service is provided only to those within our service area limits and a flat mobile service fee of $35 is applied to the total cost of the service. 

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DEPOSITS

Trusted Tint may require a deposit prior to rendering any services which will go toward the total cost of the installation service. Deposits are non-refundable but may be applied to a future booking that you schedule within 30 days. All deposits are due the day they are sent, and the remaining balance for the installation will be due on the day of service.

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ELECTRIC VEHICLES  

Window tint preparation and installation on Electric Vehicles comes with additional hazards due to the increased amount of electronics and modules within the vehicle. The dashboard, door panels, trunk, and windshield framing and covers contain a large amount of sensitive electronics that may easily become damaged during the preparation and installation of window film. Window film installation requires the use of water so that the windows can be cleaned and so that the window film can be applied correctly. The customer acknowledges that they have read the terms of service and have agreed to these terms prior to the service being rendered. Customers will be made aware of the increased hazard prior to installation. Trusted Tint may refuse to provide service for any vehicle for any reason. The customer assumes and acknowledges all risks associated with the preparation and installation of window film on their vehicle and agrees to not pursue any reimbursement, payment, or any other action related to the service. Electric vehicles may be subject to an additional fee due to the added complexities and preparation that takes place during the installation process. 

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TINT REMOVAL 

Removing window tint is a time consuming process that requires attention to detail to ensure all window film adhesive residue is removed prior to installing new window tint. For this reason, window tint removal is quoted based upon the condition of the glass, window film age, and number of windows. Rear windows with defroster lines can produce complications to the window tint removal process. While we take the utmost care while removing the tint, in some cases the rear lines (antenna/defroster) may inevitably become damaged and/or removed during the removal of the film and adhesive material. The customer acknowledges the risks associated with the removal of window film and understands that Trusted Tint LLC is not responsible for any damages that may arise from the removal process. 

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CUSTOM ORDERED PRODUCT

All custom ordered window film or any other product for a custom project shall be paid for by the customer in full prior to ordering the product. Please see the returns section of the terms of service for additional information. If the job is cancelled or the customer does not want the product for any reason the film cost and any incurred shipping fee's are non-refundable. All returns are at the discretion of Trusted Tint.

INDUSTRY STANDARD 

Per the IWFA (International Window Film Association) The glass with applied film shall be viewed at right angles to the glass from the room side and at a distance no less than six (6) feet. Viewing shall be carried out in natural daylight, not in direct sun light. The installation is deemed acceptable if all of the following are unobtrusive (effects during the 30 day cure time should be disregarded). Dirt Particles, Hair and Fibers, Adhesive Gels, Fingerprints, Air Bubbles, Water Haze, Scores and Scratches, Distortion, Creases, Edge Lifting, Nicks and Tears. If any of these conditions still exist on the 30th day post-installation we request that the customer contact us to evaluate the window film. All post-installation inspections must be conducted in person and availability for inspections are scheduled upon company availability.

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BUYERS REMORSE 
The window film type and shade are installed per the customers selection, we are not responsible for buyers remorse.

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INSTALLATION TIME 

Installation time is based upon many factors including but not limited to; Vehicle's - make, model, year, type. Size and complexity of windows, seals, accessories installed, weatherstrips, vehicle condition, condition of glass, moldings, frames, etc. Every vehicle is different and requires a unique approach when applying the window film, while a general time window may be given, please expect that there may be unforeseen complexities that may arise during installation. Installation times can vary greatly, ranging anywhere from two to ten hours depending on the complexity of the installation. 

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PAYMENT TERMS 

Customer agrees that they are the responsible party for payment of services requested. Customer agrees to make full payment prior to vehicle release and agrees to be responsible for all collection fees including attorney fees and court costs for any unpaid balances at the interest rate of 20% per annum. Any custom ordered material for the customer’s job is required to be paid in full prior to ordering. Custom ordered materials are nonrefundable. All deposits for mobile installation services are due the same day they are sent, and customer(s) agree to make payment for any remaining balances the day of the installation. All credit/debit card transactions are subject to a fee of up to 3.5% of the total cost of service. This payment processing fee is nonrefundable as Trusted Tint does not get this fee back from the payment vendor. 

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CONDITION OF VEHICLE & GLASS

Vehicles must be cleaned and free of grease, dirt, oil, dog hair, and debris at the time of service. Trusted Tint is not responsible for the condition of customers vehicles nor the condition of its surfaces. Any existing scratches, cracks or other damage on the glass will be visible through the film, and such surface damage or imperfections may damage the film, cause the film to fail prematurely or not adhere to its applied surface. We are not responsible for broken or cracked windows if there is prior damage prior to installation. Trusted Tint is not responsible for any prior damage on vehicles. Customers are responsible for inspecting their vehicle upon service completion and agree to immediately notify Trusted Tint of any concerns prior to taking possession of their vehicle. During the window film installation process, the use of a heat producing tool is used; Any chips, cracks, or deep scratches that exist in the glass prior to installation can potentially lead to the breakage or cracking of the glass when heat is applied during installation. The customer assumes all risks when agreeing to the installation on windows where prior damage exists.

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STORAGE, DROPOFF & RETRIEVAL

All customers who wish to drop their vehicle off for window film installation shall adhere to the agreed upon time and acknowledge that they are to retrieve their vehicle the same day of service completion. Trusted Tint may impose a storage fee of $50 per day following the date of service completion for any vehicle left beyond the date of completion. Trusted Tint reserves the right to tow the customers vehicle at the customers expense for any vehicle left beyond the date of service completion. Trusted Tint will notify the customer when the service has been completed. Customers are solely responsible for their vehicle after they have been notified that their vehicle is ready for pickup. The customer agrees and acknowledges that Trusted Tint is not responsible for any damages, defects, theft, vandalism, wear and tear, mechanical/electrical issues, malfunction, towing, fire, or any other loss incurred to the customers vehicle or property.

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PERSONAL BELONGINGS

Customers are solely responsible for their personal effects. All vehicles must be cleaned out prior to any services being rendered. Trusted Tint is not responsible for any losses or damages to the customers or authorized representatives personal belongings, property, or assets left within the vehicle. 

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REFUNDS

The window film material is custom-cut to fit each customer's specific vehicle, rendering it non-returnable and non-refundable. This policy extends to both the material, labor time and fees, as well as warranties. Trusted Tint may offer the opportunity to address any issues ( which may include film removal or reinstallation) at the sole discretion of Trusted Tint. Customers have up to the 30th day post-installation to make Trusted Tint aware of any window film defect or issue relating to the workmanship of the installation. The customer is responsible for inspecting the product and or vehicle upon completion. In the event that the customer requests a credit card charge back, the customer will be liable for all legal fees and or additional costs that were incurred to Trusted Tint. If a credit card dispute is decided in the favor of Trusted Tint and we suffer any losses due to the customers actions the customer is liable for all legal fees, court costs, etc. If the customer fails to make full payment on an invoice then the customer authorizes Trusted Tint to remove the window film from the windows if installed.